Privacy Policy
We collect some information when you use our website and services. Here’s exactly what we collect, why we collect it, and how we protect it.
Mr. Website Maker (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our website or services, you consent to the collection and use of your information as described here.
We collect personal information when you interact with our website or submit a quote request. The information we may collect includes:
| Type | What We Collect | Why |
|---|---|---|
| Contact Details | Name, email, phone number | To respond to your enquiry and deliver your project |
| Business Info | Business name, location, industry | To build a website tailored to your business |
| Project Details | Goals, preferences, brief responses | To scope and deliver your website |
| Usage Data | Browser type, pages visited, IP address | To improve our website performance |
| Communications | Emails and messages you send us | To manage your project and provide support |
We collect personal information through the following means:
- Quote request forms on our website (powered by Zoho Forms)
- Email correspondence and direct messages
- Onboarding briefs submitted after you place an order
- Website analytics tools (e.g. Google Analytics) that track usage data automatically
- Cookies and similar tracking technologies (see our Cookie Policy)
We use your personal information to:
- Respond to your quote request or enquiry
- Deliver and manage your website project
- Provide post-launch support during the 30-day support period
- Send you important project updates and communications
- Improve our website and services
- Comply with legal obligations
We will not use your information for unrelated purposes without your explicit consent.
We do not sell or trade your personal information. We may share it with the following trusted third parties only to the extent necessary to deliver our services:
- Zoho Corporation — for form submissions and CRM management
- Hosting providers — to host and deliver your website
- AI platform providers — to power your website’s AI assistant
- Payment processors — to handle your payment securely
- Google Analytics — for anonymised website usage statistics
All third parties we work with are required to protect your information and may only use it for the specific purpose for which it was shared.
Your data is stored on secure, reputable platforms with industry-standard encryption. We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
- All form submissions are encrypted in transit (HTTPS)
- We store project data only for as long as necessary
- Access to your data is limited to authorised personnel only
- We do not store credit card information — payments are processed by third-party payment providers
No system is completely secure. If you believe your data has been compromised, please contact us immediately.
Under the Australian Privacy Act, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of any marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your data
To exercise any of these rights, contact us via our website and we will respond within 30 days.
Our website uses cookies to improve your experience and analyse usage. You can control cookies through your browser settings at any time. For full details, see our Cookie Policy.
We may update this Privacy Policy from time to time. The current version is always available on our website. If we make significant changes, we will notify existing clients by email where possible.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our website. We aim to respond within 1 business day.
If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
Your Privacy Matters to Us
We only collect what we need, we protect what you share, and we never sell your data. Ready to get your AI website built?
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